On May 29, 2024, Houston faced a major power outage, impacting thousands of residents and businesses. CenterPoint Energy has been working around the clock to restore power, providing updates on the recovery timeline.
Initial Outage and Immediate Actions
The outage began early Wednesday morning, affecting numerous areas across Houston. CenterPoint Energy promptly deployed repair crews, but the widespread nature of the outage posed significant challenges. At its peak, the outage left over 60,000 customers without power.
CenterPoint Energy identified the cause as a combination of equipment failure and an unexpected surge in demand. Despite the rapid response, the extensive damage meant that full restoration would take time.
Restoration Progress and Detailed Timeline
By noon on May 29, CenterPoint Energy restored power to approximately 20,000 customers. By 3 PM, this number increased to around 35,000, with crews working tirelessly to address the remaining outages.
Here is the expected timeline for full power restoration:
- By 6 PM, May 29: An estimated 80% of affected customers will have their power restored.
- By 9 PM, May 29: Restoration is expected to reach 90% of the affected areas.
- By Midnight: The goal is to have power restored to 95% of customers.
- Early Morning, May 30: Full restoration is anticipated, barring any unforeseen complications.
How to Check the Status of Your Power Outage in Houston
If you’re experiencing a power outage in Houston and need to check the status, CenterPoint Energy offers several ways to get updates and report issues.
Check Online
CenterPoint Energy Outage Tracker:
- Visit the CenterPoint Energy Outage Tracker website.
- Enter your address or view the map to see current outages and estimated restoration times.
Mobile App
CenterPoint Energy Mobile App:
- Download the CenterPoint Energy app from the Apple App Store or Google Play Store.
- Use the app to report an outage, check the outage status, and get updates directly on your smartphone.
Text Alerts
Text Services:
- Text “OUT” to 832-708-3834 to report an outage.
- Text “STAT” to the same number to receive updates on the outage status.
Call Center
Customer Service:
- Call CenterPoint Energy at 713-207-2222 or 800-332-7143.
- Speak with a representative to report an outage or get information on the status of your outage.
Social Media
Follow on Social Media:
- Follow CenterPoint Energy on Twitter @CNPalerts for real-time updates.
- Check their Facebook page for posts and information on outages and restoration efforts.
Email Notifications
Sign Up for Email Alerts:
- Visit the CenterPoint Energy website and sign up for email alerts to receive updates directly to your inbox.
By using these resources, you can stay informed about the status of your power outage and get timely updates on restoration efforts.
Severe Weather Moves Across the Houston Area
Here’s the latest information on power outages, how to view outage maps, and how to report an outage at your home.
Current Outages
- CenterPoint Energy: 288,442 customers affected as of 3:45 p.m.
- Entergy Texas: 75,127 customers affected as of 3:45 p.m.
How to View the Outage Map
- Entergy Texas Outage Map: Click here to view the Entergy outage map.
- CenterPoint Energy Outage Map: Click here to view the CenterPoint Energy outage map.
How to Report an Outage
- Entergy Texas:
- CenterPoint Energy:
- Click here to view the CenterPoint Energy outage map or to report an outage at your home.
Stay safe and take all necessary precautions during the severe weather.
Ongoing Efforts and Safety Measures
CenterPoint Energy crews are working in shifts to ensure continuous progress. The company has brought in additional resources and personnel to expedite restoration. Technicians are focused on replacing damaged equipment and stabilizing the power grid.
City officials have urged residents to remain patient and adhere to safety guidelines during the outage. Avoiding downed power lines and using generators safely to prevent carbon monoxide poisoning is crucial. Emergency services are on standby to address any incidents that may arise.
Community Support and Resilience
Houston Mayor Sylvester Turner has communicated with CenterPoint Energy to ensure coordinated efforts. Local shelters and cooling centers have been opened to provide relief and resources to those affected by the outage.
Residents are encouraged to check on vulnerable neighbors, such as the elderly and individuals with medical conditions, to ensure their safety during this time. Community support has been strong, with neighbors helping each other and local businesses offering assistance.
Looking Ahead
As power is progressively restored, the focus will shift to investigating the root causes of the outage and implementing measures to prevent future occurrences. CenterPoint Energy has committed to a thorough review of the incident and plans to invest in infrastructure improvements to enhance grid reliability.
This outage highlights the importance of emergency preparedness and community solidarity. The lessons learned will help build a more resilient and responsive power system for Houston in the future.
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